More and more consumers might be having groceries delivered curbside—or even right to their door—but that doesn’t mean we still don’t have strong preferences on where we shop.
A new report from the American Customer Satisfaction Index, used data from more than 85,000 customers who compiled scores for different stores, ranking everything from cleanliness to product selection, store layout and more.
So which stores came out on top?
H-E-B, a privately owned supermarket chain based in Texas took top slot. Trader Joes, and Legman’s tied for second place. ALDI, Costco, and Publix all received the same rating to tie for third.
Also see, how to avoid being rude at the grocery store.
The bottom of the list? Albertsons and Sav-A-Lot landed at the bottom—just above Walmart.
Here is the full list of Customer Satisfaction Index scores for U.S. supermarkets:
- H-E-B — 84
- Trader Joe’s — 84
- Wegmans — 84
- Aldi — 83
- Costco — 83
- Publix — 83
- BJ Wholesale Club — 82
- Sam’s Club — 80
- ShopRite — 80
- Kroger — 79
- Target — 79
- Whole Foods (Amazon) — 79
- Hy-Vee — 78
- Meijer — 78
- Ahold Delhaize — 77
- Giant Eagle — 76
- Southeastern Grocers — 76
- Supervalu — 76
- Albertans Companies — 75
- Save-A-Lot — 75
- Walmart — 73
So what do you think? Do you agree? What do you look for most in a grocery store?
Also see, 18 ways to save money at the grocery store.
