One fast-food joint continues to attract fans from all across America — even if they’re only found on one coast. For the second year in a row, In-N-Out Burger has topped Market Force’s annual customer survey of the nation’s favorite quick-serve restaurant chains.
Despite being famously limited to the West Coast, the beloved California-based burger chain earned a 76 percent rating in customer loyalty — higher than any restaurant in any category. In-N-Out has more than 300 locations, all in western states.
But there’s competition on the horizon. While In-N-Out Burger won Market Force’s survey last year, Five Guys won out in the separate Harris Poll last year.
Chick-Fil-A fans voted the chicken chain second place with an overall ranking and 73 percent in customer loyalty. Other big winners include Culver’s, a burger chain originating in Wisconsin now found in 24 states with 66 percent loyalty, and Raising Cane’s, another specialty chicken restaurant.
Noticeably absent from the fast-food favorites roll were McDonald’s and Subway. National favorites are losing out to more regional fare.
Here are the winners in some top food categories:
Best Burgers in America
In-N-Out
Culver’s
Five Guys Burger and Fries
Smashburger
Steak ‘n Shake
Best Chicken in America
Chick-Fil-A
El Pollo Loco
Zaxby’s
Best Sandwiches in America
Wawa
Firehouse Subs
Jersey Mike’s
Best Mexican Restaurant chain in America
Chipotle
El Pollo Loco
Qdoba
Best in Pizza
Pizza Ranch
Papa Murphy’s Take ‘N’ Bake Pizza
Marco’s Pizza
Domino’s
Papa John’s
Pizza Hut
Also see, Study shows which states prefer hot dogs to hamburgers.
